Forum:My Levels restore

I need help. We purchased the Pirate Level Kit and it wouldn't show up for some reason so I called tech support. They advised me to delete the game and reinstall and assured me that all the saved games would stay since we weren't deleting that portion. Well now the kit still isn't showing and we have lost ALL of the My Levels work my kids have been building for the last month. I have a very disappointed 9 year old since this was a birthday present. PLEASE does anyone know how to restore the levels they created in the big moon!!

I wish that tech support had been up front about not supporting game support BEFORE telling me to delete everything. I asked him 3 times to verify that we wouldn't loose content and then when we did he offered no help. He just directed me here. I am so incredibly disappointed myself and am considering dumping the entire PS3 in the garbage if this is how they treat customers.